On November 12, 2026, just before 1 p.m. ET, businesses around the world lost access to their inboxes. Microsoft confirmed a widespread Microsoft 365 incident (EX1550543) affecting Exchange Online, Outlook, Teams and SharePoint Online, warning that connectivity could be affected for users in any region, and its engineers worked through the afternoon on recovery with transparent status updates throughout.
We’re not here to pile on. Every provider at that scale will have incidents, and when one does, the impact is global within minutes. The more useful question is: when the platform your business depends on has a bad afternoon, what does your afternoon look like?
The real risk isn’t one outage — it’s unexamined dependence
Email is the front door to everything: customer communication, invoicing, MFA codes, calendars, file sharing. When it stops, work stops. Outages also invite a quieter hazard: attackers watch for them, and the hours after a high-profile disruption are prime time for phishing campaigns offering “alternative login links” and fake mailbox-restoration notices.
Why Google Workspace is worth a serious look
Google Workspace runs on the same global infrastructure as Search and YouTube, built for continuous availability and backed by a 99.9% uptime SLA. Gmail, Drive, Meet and Docs run entirely in the browser — no client application to patch or break, and no dependency on a Windows endpoint that can turn one vendor’s update into a company-wide problem.
Security is built in, not bolted on. Gmail blocks more than 99.9% of spam, phishing and malware before it reaches users, and Workspace supports phishing-resistant security keys and passkeys, context-aware access, and admin controls for data loss prevention and retention through Vault.
Resilience is a practice, not a product
Whatever platform you run, today is a good day to confirm your DNS and email authentication (SPF, DKIM, DMARC) are configured and monitored, that account recovery and MFA aren’t routed exclusively through the system that just went down, and that your team has an out-of-band channel when email is unavailable.
Get Google Workspace from 101domain
As an authorized Google Workspace reseller, 101domain handles what makes a migration successful: domain and DNS configuration, email authentication, data migration from Microsoft 365, user provisioning and ongoing support. Ready to move — or just want a second platform evaluated for business continuity? Contact our team or visit our Google Workspace page.