We are here for you: COVID-19 Registry Changes

Our Commitment to You in this Unprecedented Time

Just like you, we’re concerned about the COVID-19 pandemic. The spread of the COVID-19 virus has impacted the lives of countless individuals and businesses around the world. During this extremely difficult situation with the coronavirus, nothing is more important to 101domain than the health and safety of our customers. Our thoughts are with the people affected and those working on the front lines to help those in need.

People everywhere are facing unprecedented challenges with interruption of essential services. The team of 101domain appreciates your trust in our services, and as our daily lives continue to change rapidly in response to the COVID-19 pandemic, we want to assure you that we are committed to supporting you.

If you are having difficulty with paying for your services, please get in touch with your account manager or our support team to discuss individual arrangements concerning your account and payments, or quickly and conveniently, open a support ticket. Please note that our service centers are experiencing higher than average call volumes, so our wait times are longer than usual.

Thank you for your patience as we all work together.

We appreciate you as our friend and customer,

Anthony M. Beltran
President & CEO
101domain.com

As part of our effort, we work closely together with the various domain name registries around the world, which are adjusting their policies to help customers during these challenging times. Some registries have provided relief in various ways for those who are having difficulties including:

No restore fee for selected domain renewals past the expiration time

Price reduction for specific domain extensions

Temporary discounts on certain renewal fees

Which TLDs are Affected?*

Click on each registry below to learn more.

Google Registry

Restore fees can be waived upon request for the following domain extensions: .NEW, .SOY, .APP, .DEV, .PAGE, .みんな (.XN–Q9JYB4C)

Nominet

The Nominet registry is providing a temporary discount on renewals upon request for .UK and .CO.UK.

SvNet Registry

SvNet Registry offices are closed due to COVID-19. Expect delays in processing all requests (Registrations, renewals, and updates).

.IQ Registry - Communications and Media Commission (CMC)

CMC Registry offices are closed due to COVID-19. Expect delays in processing all requests (Registrations, renewals, and updates).

NIC.PY

NIC.PY registry offices are closed due to COVID-19. Expect delays in processing all requests (Registrations, renewals, and updates).

NIC.VE

NIC.VE Registry offices are closed due to COVID-19. Expect delays in processing all requests (Registrations, renewals, and updates).

NIC.TR

Delays in processing all requests for .TR are expected due to COVID-19 (Registrations, renewals, and updates).

NIC.BO

Delays in processing all requests for .BO are expected due to COVID-19 (Registrations, renewals, and updates).

NIC.ES

Delays in processing all requests for .ES are expected due to COVID-19 (Registrations, renewals, and updates).

NIC.KW

Delays in processing all requests for .KW are expected due to COVID-19 (Registrations, renewals, and updates).

Barbados Telecommunications Unit.

Delays in processing all requests for .BB are expected due to COVID-19 (Registrations, renewals, and updates).

*all changes remain active until further notice.

If you have any questions please submit a support ticket in your account.

Need some inspiration? Check out our most popular domain extensions now: